Our priority is to match the right person to the right role, and we never want salary to be a barrier to applying. Regardless of your current pay, we’ll ask about your salary expectations during the application process, and our Talent Team will have an open, honest conversation during the talent call to understand your skills and explore our salary options. If you have questions around salary, please feel free to ask us!

Location: Chiswick, London - Hybrid 2 days per week

Sponsorship: We are unable to offer sponsorship for this role

The Role

Reporting to our Tech Director 👋 we are looking for a Head of Data to join the team. The Head of Data is responsible for leading the company’s data-driven transformation by building scalable, cutting-edge data infrastructures and implementing advanced analytics and artificial intelligence (AI) strategies. This role will drive the company’s data strategy to foster continuous innovation, ensure data-driven decision-making, and future-proof the business by leveraging emerging trends in AI, machine learning, data automation, and real-time insights. The Head of Data will oversee Data Engineering, Business Intelligence, and Data Science to ensure data remains a core asset that powers growth, customer-centricity, and operational efficiency.

⭐ Why So Energy?

So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we’ve grown rapidly but sustainably, with 300,000 customers and over 450 Energists (what we call our people). But we’re not done! We’re on the road to a net-zero future, and thanks to our partnership with ESB, we’re well on the way. We’re customer-centric, tech-led, and passionate about sustainability.

We’re driven to do our best for our customers, for each other, and for our planet. That’s why we’ve built a workplace culture that’s supportive, empowering, inclusive, and full of opportunities to grow and make an impact.

At So Energy, we take pride in our values-driven culture. We live and breathe by our six core values that guide everything we do:

• Clear

• Honest

• Ambitious

• Inquisitive

• Caring

• Sustainable
  

What you’ll be getting up to in this role:

Business Intelligence and Real-Time Analytics:

· Drive the evolution of the company’s BI capabilities from static reporting to dynamic, real-time, and self-service analytics, empowering teams with on-demand insights.

· Develop and implement advanced data visualization platforms that are intuitive, interactive, and seamlessly integrated with business workflows to democratize data usage across the organization.

· Champion the use of augmented analytics, leveraging AI to automate data analysis and uncover hidden patterns and trends in real time, reducing reliance on manual reporting.

· Align BI efforts with business strategy, ensuring data insights inform critical decisions in customer engagement, marketing, product development, and operational efficiency. AI, Data Science, and Machine Learning for Competitive Advantage:

· Lead the Data Science and Machine Learning team in embedding predictive analytics and AI-driven decision-making across key business functions, from customer segmentation to operational forecasting.

· Explore and implement AI technologies such as natural language processing (NLP), computer vision, and recommendation systems to enhance customer experience and operational processes.

· Stay ahead of advancements in AI, focusing on the development of explainable AI models to ensure transparency and trust in decision-making processes.

· Utilize cutting-edge techniques such as federated learning and reinforcement learning to ensure the company can leverage data without compromising privacy, security, or scalability. Data Infrastructure and Engineering:

· Architect a future-proof, scalable, and secure data infrastructure that leverages cloud-native and edge-computing technologies.

· Transition the organization towards a real-time data pipeline architecture, facilitating immediate access to insights for faster business decisions.

· Oversee the development and automation of data pipelines and workflows to ensure data integrity, availability, and integration across various systems.

· Lead the exploration and implementation of advanced data technologies, including data lakes, event-driven architectures, and microservices, to handle increasing volumes of structured and unstructured data.

Leadership and Strategy for a Data-Driven Organisation:

· Develop and champion a holistic data strategy that aligns with long-term business goals and market trends, positioning data as a strategic asset across all departments.

· Promote a culture of data literacy and continuous learning, ensuring that every business function can interpret and act on data insights to drive results.

· Drive innovation by experimenting with emerging technologies, such as synthetic data generation, real-time AI-powered decision systems, and blockchain for data security.

· Collaborate with C-suite executives to align data initiatives with corporate objectives and spearhead the company’s journey to becoming a fully data-driven organization Collaboration and Stakeholder Management:

· Build strong cross-functional relationships to ensure data solutions align with the needs of key stakeholders in departments like Finance, Operations, Customer Services, and Marketing.

· Proactively identify opportunities where data insights can drive new revenue streams, improve customer acquisition and retention, or enhance operational efficiency.

· Serve as the company’s thought leader in data innovation, continuously educating the leadership team on the strategic potential of emerging data technologies.

· Foster collaboration between data engineers, data scientists, business analysts, and product teams to ensure seamless integration of data insights into product development and business operations. Future-Readiness and Innovation:

· Constantly monitor and experiment with the latest trends in AI, data engineering, and analytics, ensuring the company remains a leader in data innovation.

· Explore opportunities in decentralized data architectures and multi-cloud environments to enhance agility and resilience.

· Leverage advances in quantum computing and edge analytics to prepare the organization for next-generation data challenges, such as ultra-high-speed decision-making and processing vast datasets in real time.

· Cultivate partnerships with academic institutions, data science communities, and technology vendors to stay on the cutting edge of research and developments in data science and AI.

You’re a great match if:

Passionate about Data: You have a deep passion for data and its potential to transform business operations and drive growth. You're always excited about uncovering new insights and applying them to solve complex business challenges.

· Curious and Innovative: You are constantly exploring the latest trends in data science, AI, and analytics, and you enjoy experimenting with emerging technologies to find creative solutions that push the boundaries of what’s possible.

· Problem Solver: You thrive in solving intricate problems and can translate complex data into actionable insights. You enjoy navigating through ambiguity, breaking down challenges into manageable pieces, and finding solutions that deliver real impact to the business.

· Business-focused: You can translate technical data insights into business terms that drive growth. You don’t just focus on the numbers—you focus on the value they bring to the company and its customers.

· Technologically Savvy: You are well-versed in cutting-edge data technologies such as cloud platforms, AI, and machine learning. You have experience working with tools like SQL, Python, and data visualization platforms like Looker or Tableau, and you're always eager to learn more.

· Strategic Thinker: You have a strong ability to align data initiatives with broader business objectives, ensuring that data remains a central part of the company’s strategy. You're able to look beyond the numbers and understand the bigger picture, using data to guide long-term decisions.

· Leader and Mentor: You are an empathetic and inspiring leader, able to mentor cross-functional teams across Data Engineering, BI, and Data Science. You know how to foster innovation, encourage collaboration, and nurture a data-driven culture within your teams.

· Innovator at heart: You are always looking for opportunities to drive the business forward through data, whether that’s through exploring quantum computing for faster processing, or using AI for real-time, actionable insights. You are not content with the status quo—you’re always thinking ahead.

· Collaborative: You excel in working with various stakeholders, from senior leadership to technical teams, ensuring that data-driven solutions are aligned with business needs. You are skilled at communicating complex ideas in a simple, relatable way, helping others see the value of data.

· Data Ethics Advocate: You understand the importance of data governance, compliance, and ethical AI practices, and you’re committed to ensuring that data is used responsibly and in line with industry regulations.

Research shows that some underrepresented people are less likely to apply for a role unless they are 100% qualified. We believe your experience, skills, and passion will set you apart. We encourage you to apply and tell us about your journey, even if you don’t tick all the boxes.

📅 Our Hiring Process:

1. Talent Screen - 20 minutes Teams call

2. Hiring Manager competency-based Interview

3. Final stage interview and presentation

APPLICATIONS CLOSE ON 24th March 2026

🤝What’s in it for you?

Smart Working Charters

• Hybrid working – Each team has its own SPARK Working Charter. Ask your talent partner for more details.

Growth & Development

• Personalised learning & development budgets – to support your growth journey, L&D buddies to guide you along the way.

• Educational Sponsorships – like Code First Girls.

• Internal learning platform – with thousands of valuable resources.

Pay & Reward

• Up to 10% performance bonus – based on company and personal performance.

• Annual Salary Reviews – to ensure we remain competitive in the market.

• Commitment to being a real living wage provider.

Time Off That Matters

• Your birthday off – it only comes once a year, so enjoy it!

• 3 So Giving Days – spend time supporting a cause you care about.

• Enhanced family leave – supporting you through every life chapter.

Health & Wellbeing

• Unmind – Access to personalised coaching or therapy to support your mental wellbeing.

• Physical Support – Free eye tests, flu vaccinations.

• Access to Perkbox – Additional wellbeing & savings benefits.
  

• Menopause Policy – To ensure all employees are being taken care off.

Belonging & Recognition

• Affinity Groups – join one of our employee groups to foster meaningful connections.

• Bi-annual Value Awards – because your hard work deserves recognition.

• Monthly events – to find balance and bring our team together.

• Charitable Fundraising – to give back to our communities.
  

🧩 Diversity, Equity, Inclusion & Belonging

As a Disability Confident Committed employer, we encourage applications from everyone, and we will ensure fair and accessible recruitment for all. At So Energy, we’re committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging. We are a global community, and we believe our unique qualities should be celebrated as they are critical to our innovation. It’s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn’t just an initiative at So Energy. We strive to embed it throughout our entire culture.