Our priority is to match the right person to the right role, and we never want salary to be a barrier to applying. Regardless of your current pay, we’ll ask about your salary expectations during the application process, and our Talent Team will have an open, honest conversation during the talent call to understand your skills and explore our salary options. If you have questions around salary, please feel free to ask us!

Location: Chiswick, London - Hybrid

Sponsorship: We are unable to offer sponsorship for this role

The Role

Our People (HR) Business Partners support business functions with all people related matters in an approach that is consistent and in line with our values. The People Business Partners are passionate about creating a great employee experience, are the face of the People Team for our Energists, our leaders and are approachable, clear and honest - supporting through all elements of the employee lifecycle.

⭐ Why So Energy?

So Energy was created in 2015 because we knew energy suppliers could be better. Since then, we’ve grown rapidly but sustainably, with 300,000 customers and over 450 Energists (what we call our people). But we’re not done! We’re on the road to a net-zero future, and thanks to our partnership with ESB, we’re well on the way. We’re customer-centric, tech-led, and passionate about sustainability.

We’re driven to do our best for our customers, for each other, and for our planet. That’s why we’ve built a workplace culture that’s supportive, empowering, inclusive, and full of opportunities to grow and make an impact.

At So Energy, we take pride in our values-driven culture. We live and breathe by our six core values that guide everything we do:

• Clear

• Honest

• Ambitious

• Inquisitive

• Caring

• Sustainable
  

What you’ll be getting up to in this role:

• Agent of change, support and guiding business leaders and people managers with strong, generalist HR support to ensure compliance and an employee experience in line with our values.

• Support the business areas in robustly managing performance and developing high performing teams through continuous performance practices including supporting ER cases and providing development opportunities for our highest talent.

• Act as a trusted advisor to employees and management to solve employee relations issues with professionalism and discretion to full resolution.

• Lead people related meetings such as grievance and disciplinary hearings, liaising with legal counsel when required to ensure compliance. Compile investigation, disciplinary, grievance and flexible working request outcomes.

• Be an advocate for data driven decision making and utilising data via our HRIS to provide you with insights to support your conversations and drive stakeholder decisions.

• Communicating, influencing and consulting with stakeholders in a way that is impactful, leading by example.

• Lead on employee engagement and action planning with your stakeholders.

• Supporting through performance cycles including participation rates and leading the calibration sessions for your areas.

• Support the wider People Team to implement people strategies that support our business aims.

• Assist business areas and Head of People Partnering with talent and organisational when required including recruitment, secondments and organisation design.

• Demonstrate people experience in the way you carry out your responsibilities, ensuring we foster a culture that is values-led and in line with our behavioural framework.

• Through the support of your manager, work with ESB colleagues to create alignment and strengthen our partnership demonstrating the value of better together

You’re a great match if:

• Previous experience in an HR Business Partner or HR Manager role

• Strong HR generalist background

• Strong Experience in leading complex employee relations issues

• Experience of implementing initiatives to execute against a people strategy e.g. employee engagement, salary review, performance management and renumeration annual processes.

• Change management experience

• Ability to work collaboratively with stakeholders across different functions and at all levels of the business

• Project management skills

• Strong written and verbal communication skills

• Ability to work in a team, collaborating with a centre of excellence

• Strong knowledge of employment law and employee rights

• Expertise in data and analytics

• Proven record of developing strong relationships with stakeholders

• Proactive and able to adapt to change

• Comfortable working in a fast-paced environment

• Experience implementing HR policies and procedures

• Values driven and customer centric approach

• CIPD Level 5 Qualified or above

Research shows that some underrepresented people are less likely to apply for a role unless they are 100% qualified. We believe your experience, skills, and passion will set you apart. We encourage you to apply and tell us about your journey, even if you don’t tick all the boxes.

🤝What’s in it for you?

Smart Working Charters:

• Hybrid Working – Every team has its own SPARK Working Charter. Ask your Talent Partner for more details.

Growth & Development

• Dedicated Learning & Development Team – Supporting your development through workshops, coaching and learning opportunities.

• Learning Platform – Access thousands of learning resources to help you build new skills and support your career development.

• Educational Sponsorships – Supporting professional development through initiatives such as Code First Girls.

Pay & Reward

• Up to 10% Performance Bonus – Based on both company and personal performance.

• Annual Salary Reviews – Helping ensure we remain competitive in the market.

• Real Living Wage Employer – Proud to be an accredited Real Living Wage employer.

Time Off That Matters

• Your Birthday Off – Because birthdays should be celebrated.

• Three So Giving Days – Paid time to support a cause that's important to you.

• Enhanced Family Leave – Supporting you through every stage of family life.

Health & Wellbeing

• Employee Assistance Programme (EAP) – Confidential support available 24/7, 365 days a year, including access to professional guidance and structured counselling support.

• Wellbeing Resources via Perkbox – Access a range of wellbeing articles, tools and guidance, alongside employee perks and discounts, all in one place.

• Physical Wellbeing – Free eye tests and annual flu vaccinations.

• Menopause Policy – Providing support and guidance for colleagues experiencing menopause.

Belonging & Recognition

• Affinity Groups – Connect with colleagues through our employee-led communities.

• Monthly Social Events – Bringing teams together and creating opportunities to connect.

• Charitable Fundraising – Supporting the communities we're proud to be part of.

🧩 Diversity, Equity, Inclusion & Belonging

As a Disability Confident Committed employer, we encourage applications from everyone, and we will ensure fair and accessible recruitment for all. At So Energy, we’re committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging. We are a global community, and we believe our unique qualities should be celebrated as they are critical to our innovation. It’s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise. Inclusion isn’t just an initiative at So Energy. We strive to embed it throughout our entire culture.